ILS Practice Questions

From MPLICWIKI

Thanks to Philip at Cordova for supplying these questions!!!!

Workflows

1. In an Item Search, what are the three panes that the Item Screen search uses?
2. What are the three types of searches that can be selected when doing a Basic Search?
3. Which of these searches uses Boolean logic? Which is closest to the type of search we are used to now using DRA? Which searches the search terms entered and nothing more?
4. After you do a search, what pane lists your search results?
5. After you get your search results, what are the two tabs that will give you more information about the item?
6. Which tab would provide a physical description of the book? Which would show how many times the item has checked out?
7. What is the third type of tab displayed when a Browse Search is done?
8. What are three of the tabs displayed when viewing the Detailed Display?
9. What will probably be the best use of the Detailed Display?

Holds

1. How can customers place holds on items?
2. Customers may want to place an item on hold for what reasons?
3. What is created when more than one person places a hold on an item?
4. What does information does the Hold record contain.
5. Customers can have holds on how many items?
6. If you were helping a customer place a hold on an item via our online catalog that is checked-out, what would you tell the customer todo?
7. How can a customer find her or his place in the hold queue?
8. Regarding search strategies when using the EPS, it helps to understand that you are searching records which are composed of what?
9. When you do an author search what are you actually limiting your search to?
10. Boolean Operators can be employed in searching the EPS. You are probably familiar with the Operators, And, Or, and Not and how they work. But what about XOR? How does this operator work?
11. Regarding subsititution and truncation in searching what functions do the ? and $ marks serve?

EPS

1. The Enterprise Portal Solution (EPS) is another phrase for what?
2. If a customer is doing a Basic Search of the Online Library Catalog, can she limit her search to just compact discs we might have on a subject? If so, how?
3. Concerning the Advanced Search of the Online Library Catalog, you can make your search very specific and you can limit it in many ways. Item Category 1 is great for limiting your search for what? What does Item Category 2 allow you to limit your search to?
4. Using the Advanced Search of the Online Library Catalog, how would you find out if the library owned a large print copy of The Family Tree, by Carole Cadwalladr?
5. Using the Advanced Search, if you are looking for the books the library owns in the series Cloudmages, do you have to put Cloudmages in the Series box, or will the Title box bring it up as well?
6. Using the Advanced Search, what search would you use to help a customer who wanted Young Adult books of fiction that were about diabetes?
7. Using the Advanced Search, what search would you use if someone wanted any sheet music the library had by Paul McCartney?
8. What are the kinds of Browse searches that can be done?
9. What would be helpful to a customer if he did a Subject browse search for “Family Trees?”
10. The books with the call number 643.12 are really helpful to me. How can I find out the books that have this call number that are located in the Central Library?
11. When you perform a search, what do you usually receive that allows you to review your results?
12. Say you have performed a Basic search for The Last Juror, by John Grisham, and you have gotten the record for this title. How do view the details for this record?
13. What does the Keep function allow a customer to do?
14. What do these icons: mean on a record you receive after performing a search?
15. What is the tool on the EPS that allows us to organize all of our links to outside resources?